Customer Experience |

Second Wave of Pandemic – What does it mean for Business Industries?

The second wave of the pandemic has left the country in a state of ultimate panic and utter chaos. Businesses are constantly searching for new ways to tackle and survive the second wave.But the good news is, whilst the resurgence of Covid has dented, it has not debilitated the industry The shift from a traditional- […]

Data Collecton

Ways to get honest customer feedback and improve customer satisfaction

Posted on 7 Apr6 Apr

Steve Job, Co-founder of Apple said “Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realize it themselves.” He capsized in a nut shell what we have been trying to tell you all this time. Great customer service is essential for […]